Ethnographic Methods: Micro-Culture of Pilots Transcribed Interview: 2

S: Okay here we go

T: What’s wrong

S: Nothing- I just- I don’t like this.

T: (Incomprehensible )

S: Pause, Pause, Pause, Shuffling

T: Pause, Pause, Pause, waiting

T: I’m ready.

S: Allright. Shuffle, shuffle

S: Okay thank you again, for participating.

S: Um…..I guess do have any questions before I start the first question…

T: Not that I can think of.

S: Okay. Pause.

S: So you mentioned that United Airlines is a major airline, are there any other kinds of airlines, and could you describe-wait, yes, could you describe any other kinds of airlines, that’s what I’m asking. 

T: Well. …yes, there are.. uh commuter airlines, regional, airlines- is what they call them.

T: Like uh, like a Delta, or a United, or an American airlines, which, which are major airlines- that go, they fly in the United States but they also fly all over the world. So they classify as a major airline.

T: A regional airline would be, they fly more, they fly in the United States. They fly within the region. And nowadays, all the regional airlines are connected to major airlines through, uh, code sharing, so-

S: What’s code sharing?

T: They- when somebody buys a ticket, to fly from, an example, (well that’s not any example), one example would be, uh..if somebody bought a ticket on United Airlines, to South America- then went to Miami…they would probably fly a United Express Jet- a regional jet- to Miami, and then they would get on a United Airlines, big airplane, and fly to South America.

S: Okay,

T: -So you get the express, United Express- it’s a completely separate airline, but they share, uh, the tickets…through…some sort of agreement, in the airlines. They share, uh- the cost of the ticket- uh, that’s kind of uh- let’s see so-

T: Regional Airline is one airline, uh you also have a cargo airline, that’s why its cargo only.

S: Okay… wull, so wu’ll we have Major Airlines, Commuter Airlines, Regional Airlines and Cargo airlines, right?

T: Ah, uh- yes, fly cargo and with in that classification, Fed Ex and UPS, fall into that classification. They are cargo airlines. They are a small package airline, ah, well, before United, I, was flying Flying Tigers, and that was a, cargo airline.  Big Cargo. We could ship uh, cars. Boats.  Nightly, we could ship race-horses. From England to Australia.

S: Howwwould…you ship a- a live animal?

T: Its ah…it was uh the 747 and I actually did this, they put 98 stalls in the air plane and they had veterinarians and people that tended to the horses, and the horses were tied up in stalls when we would fly. 16 hours. Uh, that’s an example of a cargo airline.

S: Okayy…are their any other examples of cargo alr- airlines.

T: Well. Fed Ex & UPS are the biggest, there are others-.

S: Okay so those are actual airlines, like on the same page as Flying Tigers.

T: Yeah, it’s a cargo airline…..(something, something…) small packages.

So you have Major Airlines, Regional Airlines, Commuter Airlines,  you have uh, uh, cargo Airline, um, you also have uh, charter services, which some are  big enough to be considered an airline. A charter airline would be  some private person would call up and they would wanna fly from point A to point B. Ah, of course, its pretty expensive   uh but that’s, a charter, charter airlines are usually smaller airplanes, maybe uh, a 12 person airplane at the max of course there are bigger airplanes but that’s another type of an airline.

S: Okay

T: uh.. so that’s about the major classifications.

S: Personal pilot? I don’t know if this falls into it- but, whenever, do you remember in 12th grade when I, or mayne 11th actually, we did those, at school we had to do these, ….they were job things and I did two I went to a bakery to learn what baker’s did n I went to a small flying …. Small airport and learned what pilots’ did and this one guy flew charter I think he said it was charter, he said he flew for somebody, this one guy he flew him everywhere.

T: He was a corporate pilot-

S: Okay

T: That’s another classification. Small jets, they carry anywhere from 4 to 12 people, corporate jet, and its corporations, big corporations, own this jet and these own these or they hire these pilots so the big execs of these corporations fly somewhere for business and its corporate pilots fly them of course they stay with the airplane. That’s a corporate pilot.

S: Okay.

T: Unlike a major airline are a regional or a commuter airline, those are all scheduled flights,

S: Th- this depends on the executives schedule?

T: On the corporate airline, yes.  When the executives want to go to Cancun for a week for vacation, the corporate pilots’ go with them, but they are not home very much. …..

S: Okay.

S: So I have commuter, major, regional, the regional can be connected to the major airline by code-sharing, charter services and corporate pilot.

T: Cargo

S: And Cargo.

S:………

S: Okay..

T: All the airlines are code sharing. All give you an example: I don’t know if this is part of the interview today or not but let me give you an example, Mom flew to Italy.

S: m hm

T: I bought a ticket on Delta airlines. On Delta website, on Delta airlines I bought the ticket , from Dulles to Rom, for Kristine & Mom. They didn’t fly on Delta airlines. They flew on Air France and they flew on El Italia. When they came back, they flew on Air Italia to KLM, all these airlines are sharing- seats, is what they’re sharing.  Its they’re sharing their seats.

T: So Delta gets a little bit of money, uh, well I should say El Italia and Air France gets money, from Delta for hauling Kristine and mom. Its kinds confus-

S: Yeaah, I’m confused. Delta doesn’t….own Air France…and Air France doesn’t own Delta. So how can, how are they able to do that.

T: It actually, its something, they have something set up that they’ll get so much money… from, from Delta because they…

T: It benefits, see Delta doesn’t have to have-

T: Delta doesn’t actually have to have an airplane that flies to Rome, they can put ‘em on Air France

S: Will Delta find a seat fer the, the people who buy a ticket for Air France is that something Delta has to do….?

T: They do….(laugh)

T: I prob- I probably shouldn’t have even started this conversation.

S: That’s okay

T: But. Uh its part of this code share that’s really confusing. I’ll guess, I guess what I was just saying was

Nowadays you can buy a ticket on an Airline and not necessarily fly on that airline.

S: Okay

T: Through agreements, that each airline makes with each other. They’re getting paid, everybody’s getting paid, they’re not necessarily flying without …(murmur) .

S: Okay what does that allow, does that allow for more flight, er- what does that allow for?

T: That allow an airline, not to have, so many airplanes and yet get money, from tickets… uh, it just it allows them not have the cost of the airplane or the pilot to fly it if they could get a little bit of money for uh, from the passengers. Its uh, its very difficult to explain and it’s a can of worms, really.

T: Most of the times when you buy a ticket on United or Dulles you are flying on Delta or United Airlines.

S: Okay, how many, do know how many planes about Delt- er, United owns?

T: uh, United owns, ….they cut back so much, I think they’re actually down to about 155.

S: Is there a place, or an airport where …United planes are centralized.

T: There are- that’s a good question- an their called bases. And United- all the major airlines have more than one base. United’s Major bases, are: Washington Dulles, Chicago, Houston Texas, San-Francisco, Los Angeles, and Denver. And uh, well now that they’re merging with continental its, Newark, and Guam.

S: Okay.

T: And the base is where the Pilot’s are based.

S: So there’s gonna be a lot of United Pilot’s that are at each of these places. More than. Others. …I guess.

T: Yea- er, a base is where like, my, my, I’m based, in Washington. When I go to work, I fly out of Dulles and I end up in Dulles, that is my base.

 

T: Somebody based in Houston, when they go to Houston they fly…

S: And they’ll end up back in-

T: That’s where they’ll end up, back in Houston

S: Okay, I think-

T: That’s why, that’s pilots don’t necessarily have to live in the city that they work. They just have to show up for work, at their base.

S: Okay, that makes sense..

T: As long as they show up for work and their base, nobody’s gonna yell at them.  They can live anywhere they want!

S: I think I missed one, I have Washington, Dulles, Chicago, Houston, San Fransciso…Denver, Newark, and Guam.

T: And Los Angeles.

S: Los Angeles ok that’s what I thought..

T: And usually like if somebody tells me where their flying, I can usually tell them what airline they’re on because I know all their major airlines, where their bases are. If somebody was going to fly to Minneapolis and they were flying to Detroit I know their flying on Delta airlines.  Cause, Detroit is a base, of Delta, so the, the airline keeps them flying to the base.

T: Its called the Hub and Spoke System.

S: The Hub & Spoke System. Is that what everybody calls it?

T: Yes. Usually everybody flies into the Hub, I’ll give you an example of  a Hub & Spoke system, for United Airlines. Let’s say… Papa and Bebe wantto fly on United, we’ll it would be on United Express..but if they want to fly, we’ll l-let’s say Papa and Bebe wanted to fly to Fort Lauderdale.

S: Okay

T: If they got a United Express out of Wilksberry they would fly to Dulles. That is the Hub, so, Wilksberry would be a spoke, right. They would fly into the Hub-

S: m hm

T: Change airplanes and then they would fly out o the Hub, to their next spot.

S: All the bases you mentioned, are they Hubs?

T: Yeah, bases are Hubs, it’s the same, same- same thing, yeah.

T: All the Airlines work off a Hub and Spoke system. There are exceptions. Like when I fly, the airplane I fly, the 767, I pass, a couple mid- I just go from Hub to Hub really, because the airplane is big enough, I go from Washington to LA, so I’m just flying from Hub to Hub.

S: mh hm

T: And usually somebody that is flying on my airplane, is going to LA and a lot of times, they are going from there, to Australia, or Japa- you know, so- they are going to another Hub…but then they are going to spoke out.

T: Does that make sense.

S: mh hm yeah, that makes sense.

S: Okay—I didn’t know it worked like that, that’s interesting.

S: Different question?

T: I’m ready!

S: Okay

S: Uhm, in the first interview you mentioned “building time,” can you explain the building time process?

T: When a pilot gets to a major airline, they have quite a bit of an experience.

T: When you- uh, the’re two way to get to a Major Airline-

S: hol-ahoh-

T: You go into the military, get some quality military time, and let the government, you know, teach you how to fly… or you go civilian.

S: Uh huh

T: Which is what I did, so. I guess, I’ll talk about building time, the civilian way.

S: Okay, when you enter in- uh, on a Major Airline, are you entering in as a “first officer?”

T: uh , now you are. Years ago, you used to enter as a flight engineer cause the airplanes, older airplanes, had a captain, a first officer, and a flight engineer. The newer airplanes have uh, systems, that are more automated, so they, they, don’t need the flight engineer-

S: Okay.

T: They more, more automated, and uh, basically they do stuff on there on that the flight engineer used to do. Uh, and if something goes wrong the airplane has to know. Yes nowadays, you get hired as a first officer. I got hired as a 727 flight engineer. That’s what everybody did, I – I was hired by United. January 1989.

T: So anyway, building time, as a civilian, uh you, usually go to a 4 year school and graduate with a bachelor’s degree. And you also, uh, get your- get a private pilot’s license, then you get a commercial pilot’s license.

S: What’s the difference between the two?

T: Commercial is more time, uh, and you have demonstrated, uh, more uh, more knowledge and more uh, maneuvers, you’re a better pilot- if you have a commercial license. Then you get an instrument rating. Allows you to fly on instruments only,

S: -what is “instruments.”

T: uh, in the clouds, where you can not see any thing, you’re on instruments only.

And uh, that’s civilian, a flight engin- a flight instructor, uh, certificate, which allows you to teach other people. So= when you come out of college with a 4 year degree. You have your commercial, and instrument rating with flight instructor certificate.

S: In 4 years—-

S: I just- I, I imagine what, I’m gonna be doing in 4 years and its not, flying a plane.

T: Well, what I’m saying is  I graduated from FIT, I had a bachelor’s of Science in Air Commerce Transportation Technology, that is my degree. Okay. I had a commercial license. With an instrument rating, and I had my flight instructor’s certificate. So, what that get’s you, when you get out of college, is, that gets you no airline job.

T: That, that gets to uh, an outfit, where you teach other people how to fly, and that’s how you start building your time, that’s what we’re talking about, building time.

S: Who do you teach how to fly?

T: I got hired by, in Fort Myers, Florida, Fort Myers Airways. I was teaching individuals, how to get their private pilot’s license.

T: Uh, these people had extra money, and they wanted to learn how to fly. So that’s what I was doing, so I was building my time, because I was the  pilot in command, that’s people that were learning to fly they did not have their license so I was the pilot in command, like I said, so building time and then Fort Myers Airways also was a charter airline, remember what we were talking about.

S: M hm.

T: So after I go t about 1200 hours, one thousand two hundred hours, I started uh, riding along, ah, some other pilots, on these charter air- charter flights. That we would fly to Carr- the islands, Caribbean Islands. So somebody would call up Fort Myers Airways and they would be like, Hey I wanna go to,  Aluthera, Naso, tomorrow at 8 o’clock in the mornin, so we’d fly ‘em over there and we’d come back.

T: That’s, that’s a charter airline, remember what we were talking about charter airline?

S: Yeah, uh, 1-12 people go-?

T: yeah, yea, and uh most of one, sometimes its only one person, so then I got to a point where I was actually, flying, the charter, charter flights, so I was building time, as I charter pilot, and then I built another couple thousand, and then, I got hired by Pocono airlines, which is the commuter, airline. Talked about the commuters-

S: -m hm.

T: These planes that I was flying, of course you get hired as a first officer, and then you uh build more time and eventually become a captain, uh-

S: Would an example of the commuter be from Wilkesberre to Dulles.

T: Wilkeberre to Dulles, Wilksberry to Kennedy, yeah, short flight…uh planes, mom was a flight attendant on one of those. Planes carry 35 people. One of the air- we had two, two types, of airplanes, one carried 21 people the other carried 38, 35 people. So they were just carrying people to the bigger airports. The Hub airports. Wilksberry would be a spoke. Spoke. That’s what the commuter airlines..that’s how they function.

T: And then I built more and more time on the commuter…actually, a lot of time, because the time I got hired by Flying Tigers I had like 8, 400 hours. And I got hired, by Flying Tigers and then I got hired by United.

S: United- I mean, Flying Tigers, Flying Tigers was the cargo one right.

T: -Yeah.

T: Flying Tigers was very nice airline but its, its extremely- hard, to fly, around the world in two weeks… so, and that was before, I wouldn’t want to have a family here, I mean some people like, that, didn’t have to deal with any passengers. (laugh)

T: uh…so,

S: What do you do when the passengers get “unruly?”

T: Uh, nowadays, ah- anyway, well first of all, that was building time,  does that answer that question.

S: mm hm.

S: Because, um, once you get to the major airlines, you, you continue building time from first officer to captain, that’s the highest you can go

T: Yeah, then you just change to bigger airplanes, within the airline.

S: Okay.

T: I don’t even, I don’t even, write down my flying, I don’t, I have almost 30,000 hours of flying time. I don’t even write it down anymore,

T: uh if a passenger becomes unruly, on the ground, now we’re talking about post 911. You know what that was, the terrorist hit the world trade centers. If, a passenger becomes unruly on the ground, so, that’s before we push back right.

S: mm hm.

T: -the gate.

T: uh, the customer service agents take care of it, and, if they don’t, if they, continue to be unruly, they’ll have the police come on board and esort the passengers, off.

S: What, what um, what kind of unruly passengers are there. Like, I mean, I know there’s fear of flying…but, is there others?

T: ah well, somebody, uh, well, guess on drugs, they’re uh-

S: Could they be taken off for cause of suspicion, suspicious acitivtiy- …

T: Yeah, usually, probably don’t even get on the airplane if that’s the case.

S: Yeah..

T: usually its just somebody who wants to control everything, and, they have a bad day, or the weather is bad and get delay, they just…uh, you know, flying on an airplane can not be, sometimes it’s a pretty bad, experience for the people.

S: I guess people get claustrophobic?

T: Frustrated.

S: Frustrated.

T: Its..not goin’ or something, well. Some people I guess get, there are some people, usually those people calm themselves down once they understand, they either calm themselves down or get off the airplane. Uhm. So its either they’re on some sort of drugs or something’s wrong with ‘em…. If it happens in the air  ahh..if it gets bad enough they’ll be restrained, the flight attendants, with the help of passengers, will restrain, the unruly passenger, and they, the police, when the airplane lands, will take them off the airplane.

T: That is a serious offense.

S: What do you mean by restrained… do they have special straps—

T: uh—

S: To put them in like a straight jacket.

T: Plastic, straps.

S: okay. They even have duct tape that they’ll, they can tape them to the seat.

T: Usually you have, that doesn’t happen very often. Usually you would have a medical emergency before you would have an unruly passenger.

S: Ok.

S: What would you do in the case of a megical emergency,

T: uh, medical emergency, ..again the flight attendents, the pilots, now awadays cannot come out of the cock pit anymore, of course we’re flying the airplane so  but uh, the door doesn’t open very often to the cockpit anymore, unless we have to go to the bathroom or something. So a medical emergence uh, of course the flight attendants are always communicating on the radio up to the cockpit, of what’s going on.  And uh, the flight attendants have medical training, and uh, luckily, almost 90% there’s usually a doctor on board.

S: Ok, I was gonna ask if,  if there had to be a doctor that flew, on airplanes, but you are saying usually someone is on board, that is a doctor….

T: Yes, a passenger.

T: all the airplanes have the AD, automatic defibulator, if someone is having a heart attack, uh, portable defibulator they have those on board, and what we do up in the cockpit for a medical emergency…we have a uh, a person, to call, a doctor, and uh, everybody will tak to each other, and decide if, the person who has a medical emergency, if they need- uh, immediate assistance, then we’ll..divert… to uhm the closest airport. And tget them off the airplane.

S: How often does a medical  emergency occur?

T: uhh, I, I know it happens a lot. Of course, you know, I don’t know how many flights united has a day.. I think just under a thousand, so if you think about it.. it happens a couple times a week.

S: Ok.

T: but I don’t the exact numbers, but I know it happens quite a bit.

S: would you say even on the ground, um, a medical emergency is more likely than unruly passengers.

T: Yes.

S: Okay.

S: We have time for another question.

S:

S: Can you uh…explain to me the process of Operations… Hi Cindyyy…

T: Audible Sigh

S: you mentioned that…

T: Your gonnah have to uh, not quite sure what you’re asking.

S: You mentioned when you go into operations you do flight plans, look at the weather, ah, make sure everything is ok with the airplane, is there anything else that goes on in operations.

T: Well that’s, uh, ….that’s where all the administrative offices are, for the pilots. Uh, ….Let’s see… uh… Ok that’s our office, ground office, so our mailboxes are in there. If you  uh, if your, something happened with a family member and you needed emergency days off that’s where the chief pilot and assistant chief pilot are. That’s where their offices are located, so uh, just administrative stuff.

S: Okay

T: Pick up our parking tags there… uh… uh, I don’t know its kind of a strange job, we’r, a pilot’s job is kinda on our own, when we go into operations and do our pre-flighting, ah..

S: You do that as individuals…not as..groups?

T: As a crew

S: As a crew? The cockpit crew

T: Yeah, the cockpit crew, so we have, certain times of the day there are multiple crews in the operations and as long as everything is normal… we really don’t have to talk to anybody else, except, if, everything is just, we go do our pre-flight, or er we review the paper work, the weather, check the airplane and like I said as long as everything is, is normal and ok, which is usually happens, walk to the airplane, so we really don’t even, have to talk to anybody, really.

T: Unless there’s a question….

T: Does that answer the question.

S: Yeah, yeah it does, I’m looking at categories, so, I mean we have operations, pre-flighting, paperwork, weather, that fits in operations category, because that’s what you do there. If that makes sense.

T: Say thatagain.

S: Operations? The, the category? The pre-flighting, the paperwork, weather, everything that you do in operations will fall under that category of operations.

T: Yea, that’s about it.

S: Okay. Uhm. Usually, see ideally, we’re supposed to choose nothing about but, I know, I know about well I don’t know about pilots but I know about airplanes because, I’ve flown…on an airplane before, so I don’t, I’m not sure whether I’m supposed to be asking you things like: What is “Jetway” or what does “Passenger” mean. Or what does…”Airport” mean, I, I mean they’re common words to me, but, if someone was from….a tribal tribe in Guam or something maybe they might not know, what that is.

T: Well, how would you explain jetway then.

S: ahh..run- I would say runway but then runway isn’t very descriptive of where it is-

T: No a-

S: Where the plane lands?

T: Jetway.

S: Jet- That’s not the runway.

T: No.

S: Its different? See I didn’t know that. I thought they were the same. Uhm…

T: The Jet way-

S: The jet way is where you taxi?

T: No.

S:  Oh. What’s the jetway?

T: The Jet way, is the piece that’s connected to the terminal building, okay, you walk out the jet way.

S: ouhh.

T: -to enter into the airplane.

S: mmkay. Now I know what a jet way is.

T: So- it happens to be on wheels. So, you know, when you walk out the door of your terminal, at the gate you know, you walk out the door to the gate, walking out through jet way, and then you enter into the airplane. That’s what the jet way is.

S: Ohkay.

T: So the customer service agent, closes the door, of the airplane, and then they have controls, that they, the jetway backs up, off the airplane.

S: Ok.

T: So, now the jet way has moved off the airplane, and the tow truck, driver, no can push back, the airplane.

S: whu- wh- if I were to describe “gate” is that what the jet way is attached to?

T: Yeah the gate, the gate is where every, that would be where everybody, all the passengers, they would, let’s say the airplane is going to take off at 11 o’clock. Everybody uh, congratgates at the gate. And then they call…(murmur couldn’t hear)

S: So I could say its uh, people, meet to, for the plane…they are going to catch? I don’t know, lost  him…

S: Hello?

T: I’m back.

S: Ok, I can’t see you.

T: (Feedback)

S: Can you see me? Ok there we go, we’ll have to, we’ll have to end the interview soon, because uhh..my battery’s low on the computer. It was fully charged this morning….but I’ve been at the library for awhile so…its almost dead.

T:  Gate is where the customer service agent , wehre they’ll call…. The gate is where everybody congregates to board the airplane.

S: To Board..

S: Why do they call it “boarding” the airplane..

T: Why? I don’t know

S: Just what they call it.

T: It, its probably, years ago…you know years ago they didn’t have jetways, you would go, outside.. to go up the stairway to the airplane. To board the airplane so that’s why they call it…

S: Where these  big airplanes years ago, I mean, where there these 767?

T: Well 767’s pretty old 19—ah mid 80’s 767, Its uh, but the latest ones 777, 787, just a couple years old.

T: Sounds cutting out, battery must be getting low.

S: Yeah.

T: Something happened with the video.

S: Can you see me still?

T: no- no, I can see ah, the video froze, your face is one face, its one picture, but I can hear yah.

S: Okay, this isn’t really a question, but, I was curious. I guess people are pretty good at building planes? There’s never, there’s never been…you know how, Titanic, there’s never been a Titanic of 767, 777…

T: Well…you mean, a mechanical fail-

S: Yeah- I mean, there’s these, the planes are so huge and they just get them up in the sky and they fly- ok..?

T: There have been times when c=planes have crashed because something’s happened, mechanically, usually, usually planes crash because of pilot error.

S: I’ll probably get into that next interview, of, emergencies or things that could go wrong.

T: And 90% of the time it has something to do with the weather.

S: What’s the biggest airplane that there is?

T: The biggest passenger airplane-

S: biggest passenger airplane

T: -that there is, is a-

S: what is it?

T: Airbus 380, three eight zero- followed real close by the Boeing 747 400,

S: Oh, I thought, I was thought, that whenever the higher they got like, 767, that would be bigger than a 747.

T: No, but that is a, uh, that is a logical conclusion, but this is how, now, this is how Boeing does it. Uhm, a lot of people think the same thing which is logical but the numbering on Boeing  Airplanes is the order or sequence of production, let me explain that. Boeing’s first jet, was 7×7. Boeing’s first jet, that they made, uh, in mass production for passengers, was a 7×7.

S: Is Boeing the name of the company?

T: Boeing is the name of a company, there’s only a couple major manufacturers. Boeing. Airbus.  There’s really…only two nowadays. So, a Boeing 727 came out in early 60’s. So the next one that came out, in the later, in the mid-60s, was a Boeing 737, actually smaller than 727, and then in the late 60’s, Boeing 747 came out and that was big, that was the biggest airplane ever made in that time.  Early 70s 757, Late 70s, early 80s, 767. Now, so its nothing to do with size,

S: did you say 757, then 767?

T: Yea

S: ok,

T: It’s the year, that they came out, the latest one to come out, around 2000 the Boeing triple 7., came out and then about four years ago the Boeing 787. I mean, we, we can get into later about why you have different sizes of airplanes? That would be a good question to get into later if you want.

S: Okay

T: There’s reasons why the airplanes are different sizes

T: but so the airplane I fly the Beoing 767, is a big airplane, (couldn’t hear #…passengers) since it was made in the mid-80s, its kind of an old airplane.

T: Still there

S: Yeah I’m still here, is my picture still frozen?

T: Yeah, okay, I don’t have any, well I have a bunch of questions but, that’s all for the interview today. That was, that was about an hour that went really quickly.

T: Well, Yeah..its an hour and 19 seconds.

S: Well, probably gonna have to..

T: Your ah, must be something in your computer why your picture froze.

S: Its probably because the battery’s low or something.

T: Oh you know I bet it is, well I hope that helped a little bit.

S: Yeah it did. I  actually have so much information that I don’t know what to do with it. So- thank you-

T: -And you know what a Jetway is.

S: Laughlaugh: Now I know what a jet way is.

T: And that’s another thing you can ask, different… runway, (inaudible) ….anyway, so, next interview next weekend.

S: mm hm.

T: alllrighht…

S: Yeah.

T: Uh…Adam’s gonna pick you up Thursday, huh.

S: Yeah, um…does that work, I mean is that, that’s easiest for you right?

T: Well, I…I just was saying I can’t, I can’t go Monday, but I’ll take you back Sunday. Unless (inaudible…murmuring…….) or it doesn’t matter, anyway you want to do it.

S: Ok, yeah, well either that way or, or you could pick me up thursday and he could take me back Sunday. So we could do either way.

T: It really doesn’t matter what..uhm, what ever works.

S: Allright we’ll just keep it how it is then.

T: Oki Dokie.

S: Allright, thank you, again. For interviewning.

T: Allright…is that building down? Dorm..

S: No…uhm, they just knocked out the floors-

T: Oh so just the walls-

S: Yep.

T: Wow

S: It looks really cool but, also terrible at the same time…

T: Allright lets seee…so this is Mondaaay…ah, we’ll take to you soon again.

T: Okaay. Say Byye Cindy…er, yeah.

S: Bye Cindyy.

T: Bye Love Y-

S: Bye Love you too

S: Wait- its kinda weird because, you’re my informant but your also my dad.

T: What?

S: I s- I –Its kinda weird because you’re my informant but your also my dad. They way I read about it, informants are st, strangers, but you’re my dad so its different, sort of perspective I guess.

T: That’s okay..

S: What?

T: Is that going to be okay?

S: Yeah…yea, I asked…its fine. Alright I’ll call you later maybe tonight or tomorrow or something-

T: Alright-

T: Byye

S: alright tell mom I said Hi. Hope she has a good day.

S: Okay Bye

T: Bye 

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